Frequently Asked Questions
Everything you need to know about shopping with Nilkamal Furniture.
Does Nilkamal provide professional assembly services?
Yes, we offer free professional installation and assembly for most of our furniture items. Once the product is delivered, our service team will contact you to schedule an appointment within 48 to 72 hours.
What is the standard delivery timeline for my order?
Standard delivery typically takes between 7 to 14 business days, depending on your location and the specific product ordered. You will receive a tracking link via email once your furniture has been dispatched from our warehouse.
What are the warranty terms for Nilkamal products?
Most Nilkamal furniture products come with a 1-year domestic warranty against manufacturing defects. The warranty covers structural issues but does not include wear and tear or damage caused by improper usage.
Can I return a product if I am not satisfied?
We accept returns within 7 days of delivery if the product is damaged, defective, or not as described. Please ensure the item is kept in its original packaging for a smooth return process.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. We also offer No-Cost EMI options on select bank cards for high-value purchases.
How should I maintain and clean my Nilkamal furniture?
For plastic furniture, a simple wipe with a damp cloth is sufficient. For wooden and upholstered items, we recommend using a dry soft cloth and avoiding direct sunlight or moisture to ensure the longevity of the finish.