Returns & Exchanges

At Nilkamal Furniture, we strive to ensure your home shopping experience is seamless, offering a 7-day return policy for items that arrive damaged, defective, or different from what was ordered. We are committed to providing high-quality solutions for every corner of your home, backed by a transparent and fair exchange process.

Return Process

• 1.
  Initiate Request

  Log in to your account and navigate to the 'My Orders' section to select the item you wish to return within 7 days of delivery.

• 2.
  Quality Assessment

  Upload clear images of the product, including the original packaging and any damage or defects, for our quality assurance team to review.

• 3.
  Schedule Pickup

  Once approved, our logistics partner will visit your address within 3-5 business days to collect the item in its original condition.

• 4.
  Refund Processing

  After the returned furniture passes a final inspection at our warehouse, your refund will be credited to your original payment method within 7-10 working days.